South Riding Learning Center LLC ("we," "us," or "our") is committed to protecting the privacy of the families and students who visit our website at southridinglearningcenter.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect information you provide directly to us when you submit an inquiry through our contact form. This includes:
- Name — to address you personally in our response
- Phone number — to follow up with you about our programs
- Email address — to send you information about our programs and services
- Message — the details of your inquiry
- IP address — collected automatically for security and fraud prevention purposes
We do not collect payment or credit card information through our website.
2. How We Use Your Information
We use the information we collect solely to:
- Respond to your inquiry about our programs
- Provide you with information about class schedules, enrollment, and pricing
- Contact you to schedule a consultation or follow up on your interest
- Improve our website and services based on general usage patterns
We will never use your information to send unsolicited marketing emails or share it with third-party marketing services.
3. How We Protect Your Information
Your inquiry information is stored in a secure database hosted on our web server. We take the following measures to protect your data:
- Access to our database is restricted to authorized staff only
- Our website is served over HTTPS to encrypt data in transit
- We do not store sensitive personal information such as Social Security numbers or financial data
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
4. Sharing of Information
We do not sell, trade, rent, or otherwise share your personal information with third parties, except in the following limited circumstances:
- Service providers: Our web hosting provider processes data on our behalf solely to operate our website
- Legal requirements: We may disclose information if required by law or to protect the rights and safety of our students, staff, or the public
5. Text Message Communications
By providing your phone number on our inquiry form, you expressly consent to receive text messages (SMS) from South Riding Learning Center LLC at the number provided. These messages may include:
- Follow-up on your program inquiry
- Class schedule updates, changes, or cancellations
- Enrollment reminders and deadlines
- Announcements about new programs or seasonal offerings
Consent is not a condition of enrollment. You are not required to consent to receive text messages to enroll in or benefit from our programs.
- Message frequency: Varies based on your enrollment status and program activity. Typically 2–4 messages per month.
- Message & data rates may apply depending on your mobile carrier and plan.
- To opt out: Reply STOP to any text message at any time. You will receive a single confirmation message and no further texts will be sent.
- For help: Reply HELP to any message or call us at (703) 348-7001.
We do not share your phone number with third parties for their marketing purposes. Opting out of text messages does not affect your enrollment or our ability to contact you by phone or email.
6. Google Analytics
We use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics collects information such as:
- Pages visited and time spent on each page
- General geographic location (city/region level)
- Device type and browser
- How you arrived at our website (e.g., search engine, direct link)
This data is collected anonymously and does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Google Maps
Our Contact Us page includes an embedded Google Maps widget to display our location. When you view this map, Google may collect certain information in accordance with Google's Privacy Policy. We do not control the data Google collects through this embed.
8. Cookies
Our website uses cookies in the following limited ways:
- Session cookies: Used temporarily during form submission for security purposes (e.g., CAPTCHA verification). These are deleted when you close your browser.
- Analytics cookies: Set by Google Analytics to track anonymous usage data as described above.
You can disable cookies in your browser settings. Note that disabling cookies may affect the functionality of our contact form.
9. Children's Privacy
Our website's contact form is intended to be completed by parents or guardians, not by children. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has submitted personal information to us without parental consent, please contact us immediately so we can delete it.
10. Third-Party Links
Our website may contain links to third-party websites such as Facebook and Twitter. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- 43053 Pemberton Square, South Riding, VA 20152
- (703) 348-7001
- info@southridinglearningcenter.com